Privacy Policy

This Privacy Policy explains how Etchmen (“we”, “us”, “our”) collects, uses, and shares your information in connection with your use of our website, services, and purchases. “You” and “your” refer to you as a user, customer, or visitor.
Please read carefully. Your use of our Services means you agree to this policy.
1.Changes to This Policy
 
We update this policy from time to time. We’ll post changes here, update the “Last updated” date, and comply with legal requirements. Continued use means acceptance of updates.
 

2.What We Collect & Why

 

A. Information You Provide Directly

 

Contact info: name, address, phone, email

 

Order details: billing & shipping info, payment confirmation

 

Account information: username, password, security questions

 

Support requests: messages you send us

B. Information We Automatically Collect
 
Usage Data through cookies, pixels, and tracking tools—as you navigate and interact with our site (browser info, IP, etc.).
 
C. Information from Third Parties
 
From our service providers (e.g., Shopify, payment processors) to process orders, payments, analytics, and support.
 
1.How We Use Your Information
 
Fulfillment: process orders, ship items, manage returns, communicate with you
 
Marketing: send tailored emails, messages, ads—based on your preferences
 
Security: monitor and protect against fraud, unauthorized activity
 
Improvement: support and enhance our Services
 
Legal compliance: follow applicable laws and obligations
 
2.Cookies & Tracking
 
We use cookies to power the website, remember your actions, analyze usage, and deliver ads.
 
You can block or delete cookies in your browser, though this may affect site functionality.
 
We respect the Global Privacy Control signal, treating it as an opt‑out request for sharing personal data related to ads.
 
3.Sharing & Disclosure
 
We may share your info with:
 
Shopify and other fulfillment partners
 
Marketing partners for ads and campaigns
 
Legal authorities, if required
 
Service providers for analytics, customer service, IT support
 
We treat any data-sharing partners with care and only share what’s necessary.
 
4.Your Rights (Where Applicable)
 
Depending on your region, you may:
 
Request access to your data
 
Request deletion of your data
 
Correct inaccuracies
 
Export your data
 
Opt-out of targeted ads / data sale
 
Restrict processing
 
Withdraw consent
 
Appeal our decision
 
To exercise your rights, contact us at . We’ll respond within legal timeframes.
 
5.International Transfers
 
We process your information globally through our service providers. When required (e.g. from Europe), we use standard legal safeguards like Standard Contractual Clauses.
 
6.Children’s Privacy
 
Our site is not for minors under 16. We don’t knowingly collect their data. If you’re a parent and learn we have, please contact us to remove it.
 
7.Data Security & Retention
 
We use security measures aligned with industry standards. However, no system is unbreachable.
 
We retain your data only as long as needed to provide services, comply with the law, resolve disputes, or enforce agreements.
 
8.Third-Party Links
 
Our site may include external links. We’re not responsible for those third-party policies or content.
 
9.Contact Us
 
For any privacy inquiries or data requests, email . We’re the data controller for this policy.
Address: 3635 Nazareth Rd, Kalamazoo, MI 49048, USA
 
Phone: +13132009909
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