Shipping Information

At EtchMen, we are committed to delivering your fashion accessories and jewelry safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Shipping Locations

We currently ship to all locations within the United States, including:

  • Alaska

  • Hawaii

  • U.S. territories

2. Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday, excluding holidays)

  • Orders placed after business hours will be processed on the next business day

  • Once shipped, you will receive a confirmation email with tracking details

3. Shipping Method & Delivery Time

  • Shipping Method: Standard Shipping

  • Processing Time: 1–2 business days

  • Transit Time: 4–6 business days

👉 Estimated Total Delivery Time: 5–8 business days

⚠️ Delivery times are estimates and may vary due to carrier delays, weather conditions, or high demand.

4. Shipping Costs

  • We offer FREE standard shipping on all orders within the United States

  • No additional shipping fees are applied

5. Order Tracking

  • Once your order ships, you will receive an email with:

    • Tracking number

    • Tracking link

If you do not receive tracking information within 3–5 business days, please contact us.

6. Shipping Address

  • Customers must provide a complete and accurate shipping address

  • We are not responsible for delays or lost packages due to incorrect addresses

7. Address Changes

  • Requests to change the shipping address must be made within 24 hours of placing the order

  • Contact: contact@etchmen.com

After this period, changes cannot be guaranteed.

8. Failed Delivery & Returned Packages

If a package is returned due to:

  • Incorrect address

  • Failed delivery attempts

We may:

  • Reship the order (additional charges may apply), or

  • Issue a refund excluding shipping costs

9. Shipping Delays

While we strive to meet delivery estimates, delays may occur due to:

  • Carrier issues

  • Weather conditions

  • External factors beyond our control

We appreciate your understanding in such situations.

10. Lost or Damaged Packages

If your order is:

  • Lost in transit, or

  • Delivered damaged

Please contact us within 48 hours of delivery (or expected delivery date) with supporting details (e.g., photos for damage claims).

We will investigate and provide:

  • A replacement, or

  • A full refund (if applicable)

11. International Shipping

We currently do not offer international shipping.

12. Contact Information

📧 Email: contact@etchmen.com
📞 Phone: +1 (313) 200-9909

Address:
3635 Nazareth Rd
Kalamazoo, MI 49048
United States

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